Franck Louchard

Franck Louchard is an accomplished professional specializing in CRM and enterprise applications, currently serving as the Head of Enterprise Application for Microsoft Dynamics CRM at L-Acoustics since September 2022. Responsibilities include managing the functional evolution of Dynamics CRM CE, coordinating project phases, and collaborating with internal teams and external integrators. Prior experience includes roles at RATPgroup as Responsable Data Client et CRM, and at Cossette as Analyste / Chef de projet CRM, among others. Franck holds a Master 2 in Marketing International from Ecole Supérieure de Commerce International and a BTS in Commerce International from Lycée Albert Einstein. Expertise spans data analysis, CRM strategy, and technological innovation in high-profile organizations.