Amy Neilson has extensive experience in the hospitality industry, currently serving as System Implementation Manager at Langham Hospitality Group since April 2016, alongside previous roles as Quality Manager, Executive Assistant, and Reservations and Langham Service Supervisor. Prior experience includes working as a Guest Service Agent at Pier One Sydney Harbour, Front Office Agent at RACT Cradle Mountain Hotel, and Guest Services & Reservations Agent at Peppers Cradle Mountain Lodge. Educational qualifications encompass a Postgraduate Certificate in Total Quality Management from the University of South Australia and a Bachelor's degree in Business Administration, Hospitality Management from the University of Tasmania, complemented by advanced and certificate-level diplomas from Drysdale Institute.
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