Esther Justice-Okafor

Esther Justice-Okafor is an experienced professional in application support, project implementation, and IT management. Currently serving as the Lead of Application Support & Service Desk at Leadway since September 2022, Esther oversees access management, application deployments, and vendor SLA management. Prior experience includes a role as Senior Software Project & Implementation/Support Consultant at Neptune Software Group, where responsibilities encompassed system design, UAT, and client training. Previous positions at Diamond Bank, the Institute of Business Analysis & Customer Intelligence, Unilever, Alma Stores Limited, Allied Soft Limited, and NAPIMS highlight a strong background in customer support, project management, and HR systems implementation. Esther holds a Bachelor's degree in Computer Science from Madonna University and a Project Management certification from the Institute of Business Analysis & Customer Intelligence.