Shane Irwin

Shane Irwin is a skilled Support Specialist at LEAP Legal Software CA, providing exceptional customer service and technical solutions since March 2023. Prior to this role, Shane served as a Support Developer Analyst at Equiniti from July 2020 to March 2023, offering third line support, managing an application support Service Desk, and conducting root cause analysis. Shane's experience also includes a business analyst position at Deloitte, where thorough market research was conducted for a new virtual reality product for Network Rail. Earlier roles include Shift Manager at Apache Pizza, overseeing staff and customer service, and an Information Technology Assistant position at Sacred Heart College, which enhanced programming, problem-solving, teamwork, and independent working skills. Shane holds a Bachelor of Science in Computing Technologies from Ulster University, obtained in 2019.