William Upton

William Upton is a skilled professional with diverse experience in customer success, operations, and brewing. As a Support Specialist at LEAP Legal Software CA since September 2023, William focuses on enhancing user support. Previous roles include Customer Success Manager at soccialy, where operational efficiency improved by 30% and 60% of schools collaborated with the marketing team for recruitment. As an Operations Executive at theUp.co, William optimized a rider team, achieving an 80% operational rate, and led firmware systems improvements that reduced shipping delays by 25%. William's background also includes success as an Account Executive at sunday, training restaurant staff and increasing new restaurant adoption by 30%. Education includes a Bachelor of Arts degree in Business Economics from Leeds Beckett University.