Taylor Hynes

Taylor Hynes is an experienced professional in customer service and technical support, currently serving as a Product Support Manager at Lexia Learning since July 2019. In this role, Taylor leads a high-performing team, manages cross-functional teams, and implements initiatives to enhance product support efficiency and customer satisfaction. Prior to this, Taylor held positions at Veracode as an Associate Business Development Representative and at Zoom Technical Services, Inc. as a Technical Recruiter. Additional experience includes roles as a Product Support Supervisor and Specialist at Lexia Learning, as well as earlier positions in customer-facing roles at The Cheesecake Factory and Hollister Co. Taylor holds a Bachelor of Science degree in Psychology from Salem State University.