Claude Servitillo is an experienced IT professional currently serving as an IT Service and Support Engineer at Lidl Ireland since June 2021, after previously holding the role of IT Service & Support Technician. Prior to Lidl, Claude worked at SCT as a Senior Support Analyst, where key responsibilities included responding to incidents, overseeing quality assurance, and providing technical support for various clients including Sam McCauley Chemists and Mothercare. Earlier experience includes a supervisory role at Rocket Restaurants, where operational efficiency and customer service were emphasized. Claude holds a Bachelor of Arts in Business Information Systems from Dublin Business School, completed in 2019.