Hannah Douglas is a seasoned professional in revenue operations with extensive experience in optimizing business processes and driving growth. Currently serving as the Revenue Operations Manager at Lillio, Hannah previously held the Director of Revenue Operations role at Shinydocs, where responsibilities included analyzing business process flows and managing sales operations. Hannah's background also includes significant roles in sales operations and management at Nicoya, including promotions to Sales Development Manager, and foundational experience in customer service and team management at various retail and service establishments. Hannah holds an Honours Bachelor of Science degree in Biology and Chemistry from Wilfrid Laurier University, complemented by leadership experience as President of the Delta Gamma chapter at the university.