Jim Nicholson is a seasoned CRM professional with extensive experience in leading and optimizing customer relationship management functions across various industries. Currently serving as the CRM Team Lead at Lingoda GmbH since July 2022, Jim previously held the position of Global Head of CRM at Ten Lifestyle Group, where leadership of a remote team of six CRM experts was key to delivering automated solutions. A notable tenure at Save the Children UK as Senior CRM Strategy Lead involved transitioning to audience-first marketing and developing strategic initiatives that enhanced loyalty and lifetime value. With roots at the Telegraph Media Group, Jim has consistently demonstrated the ability to manage large-scale CRM campaigns and develop segmentation models. Earlier roles included CRM Manager at HMV and Marketing Assistant at Shepherd Construction Ltd, complemented by a solid educational foundation in Business Information Management from Leeds Beckett University.
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