Thiago Serra

Thiago Serra is a seasoned professional with extensive experience in project management and operations within the telecommunications and technology sectors. Currently serving as a Senior Project Consultant at Link since January 2018, Thiago specializes in managing projects for clients such as Galp and Oi, and functions as a Technical Leader and Quality Assurance. Proficient in various project management tools including Jira, X-Ray, and Confluence, Thiago also utilizes Power BI for data analysis and reporting. Previous roles include coordinating business support operations at Contax S.A. and overseeing service operations at various firms including Itaú and Oi. Thiago holds a Master's degree in Business Administration with a focus on IT Project Management and a degree in Systems Analysis and Development.