Mike Coughlan

Mike Coughlan is an experienced professional in account management and customer success with a strong background in driving revenue growth and client relationships. Currently serving as a Key Account Manager at LINK Mobility, Mike previously held the position of Customer Success Director at Smart Recruit Online, where responsibilities included overseeing customer support and managing the transition of clients to a new platform. Prior experience includes senior roles at Access Group and Advanced, focusing on sales lifecycle management and business development. Mike's career began in account management and recruitment, demonstrating a consistent record of exceeding sales targets and implementing effective operational structures across various organizations. Educational credentials include a BSc in Maths and Business from Aston University.