Alexandra Rivera

Alexandra Rivera is a Senior Solutions Consultant at Lionpoint Group since September 2022, bringing extensive experience in solution implementation and client support. Previously, Alexandra worked at MRI Software in various roles including Implementation Analyst II and Support Specialist II MRIPayments, where skills in troubleshooting, bilingual communication, and data analysis were developed. Earlier experience includes positions at Citizens Bank and Woodforest National Bank, focusing on customer account management and financial transactions. Alexandra began a career at Banco Popular de Puerto Rico as a Call Center Representative, honing customer service and problem-solving abilities. Alexandra holds an Associate's degree in Business Administration and Management from ICPR Junior College.