Nhi Nguyen is an accomplished professional in the field of Learning and Development and Change Management, currently serving as the Director at LivePerson since May 2019. Previously, Nhi held the position of Director of Corporate HR & People Development at WarnerMedia, where contributions included fostering a learning culture and enhancing change management initiatives. Nhi co-founded chit-chat English Language Center, promoting a learning-by-doing approach from July 2011 to August 2013. Additional experience includes serving as a People Group L&D Communications Specialist at UBS and an Associate in Corporate Communication/Marketing at MBIA. Nhi holds a Master of Arts in Education and a Bachelor of Arts in English from Simmons University, along with an Educational Specialist degree from Nova Southeastern University in Curriculum, Instruction, and Technology.