Loop Customer Management

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Loop was created in April 2000 from within the Kelda Group, to provide managed customer services to our sister company Yorkshire Water. As a relatively unknown name to most people, Loop now delivers a world class service to Yorkshire Water.

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Jonathan Harding
Managing Director

Jonathan Harding

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Steve Wood
Head of Integration and Improvement
Tim Sheer
Head Of Billing And Collections
Lyndsay Ellis
Real Time Service Delivery Manager
Timothy Crossley
Knowledge Manager
Chris Wiles
Resource Planning Manager
Daniel Myas
Customer Support Team Manager