Simon Ryan

Simon Ryan is an accomplished professional in customer service and operations management, currently serving as the Head of Customer Services for loveholidays since May 2023. With extensive experience spanning over two decades, Simon held the position of Director of Customer Operations at ao.com from April 2019 to November 2022, contributing to its status as a leading B2C e-commerce retailer. As the Founding Director and Consultant at Takes Two Solutions from February 2014 to April 2019, Simon focused on optimizing contact center operations across various sectors. Previous roles also include Operations Director at A1 Comms Ltd, Account Director at CCA International, and Head of Operations at Maia. Simon's career began at Hutchison 3G, where various roles culminated in significant contributions to business development and partner management. Educational background includes studies at the College of Nautical Studies and Loudoun Academy.