Janie Baek

Janie Baek is a Customer Success Manager at LOVO AI since June 2023, contributing to a professional-grade content creation platform that utilizes Generative AI and advanced text-to-speech technologies. While simultaneously holding a Customer Success Manager position at Restaurant Resource since March 2023, Janie has also previously worked at Spot & Tango as a Customer Experience Manager in Insights & Solutions from December 2019 to October 2022, enhancing customer experiences for an innovative DTC pet health and wellness company. Additional experience includes roles as a Customer Experience Associate at Middlebury College and a Bilingual Teaching Assistant with the NYC Department of Education. Janie holds a Bachelor’s Degree in Psychology with a focus on Education and Child Studies from Smith College and a high school diploma from Yongsan International School of Seoul.