Despoina Rizou currently serves as the IT Continuity Manager at Lufthansa, a position held since September 2024. Prior to this role, Despoina was the IT Service Continuity Manager at AirPlus International from July 2019 to August 2024. Despoina's earlier experience includes serving as the Online Operations Manager at Crytek from May 2013 to June 2019, where responsibilities included managing a team of 15 professionals and overseeing network operations, business intelligence, and customer support. Additionally, Despoina worked as a Researcher and Project Manager at Fraunhofer IGD from September 2007 to April 2013, focusing on the MEDNET project to develop a health network in Brazil and Peru. Despoina holds a degree from Aristotle University of Thessaloniki, completed between 2001 and 2006.