Kristina Naumann

Kristina Naumann is an accomplished professional with extensive experience in the aviation industry, currently serving as the Head of Customer Quality & Portfolio Management at Lufthansa since October 2018. Previously, Kristina held various leadership roles at Fraport AG from January 2010 to September 2018, including Director of Airport Charges Strategy & Commercial Steering, where strategic partnerships at Frankfurt Airport were developed. Kristina's expertise encompasses commercial agreement negotiations, cost optimization for hub airports, and process optimization for passengers with reduced mobility. Kristina Naumann holds an Executive Master of Business Administration from Johannes Gutenberg University Mainz and a Bachelor of Arts in Political and Economic Sciences from Technische Universität Darmstadt, along with professional training in air traffic management.