Sia Kuresa is an experienced Customer Support Analyst and Business Development Representative at Lumivero since May 2022, consistently exceeding monthly transfer goals, with notable achievements including reaching 182% of the target in April 2023 and winning a week-long competition with impressive metrics. Prior professional experience includes roles as a Sales Chat Agent at One Touch Direct and as a Night Auditor at Hampton, along with a position as a Wireless Sales Professional at Premium Retail Services. Sia holds a Bachelor of Arts in Music Teacher Education from Texas A&M University-Kingsville and an Associate of Arts from Lone Star College, with additional training from SV Academy. Proficient in various CRM platforms such as Outreach, Salesforce, Highspot, and LinkedIn Sales Navigator.