Sia Kuresa

Nvivo Customer Support Analyst at Lumivero

Sia Kuresa is an experienced Customer Support Analyst and Business Development Representative at Lumivero since May 2022, consistently exceeding monthly transfer goals, with notable achievements including reaching 182% of the target in April 2023 and winning a week-long competition with impressive metrics. Prior professional experience includes roles as a Sales Chat Agent at One Touch Direct and as a Night Auditor at Hampton, along with a position as a Wireless Sales Professional at Premium Retail Services. Sia holds a Bachelor of Arts in Music Teacher Education from Texas A&M University-Kingsville and an Associate of Arts from Lone Star College, with additional training from SV Academy. Proficient in various CRM platforms such as Outreach, Salesforce, Highspot, and LinkedIn Sales Navigator.

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