Paul Valencia

Paul Valencia is a skilled Quality & Organizational Excellence Specialist at Luster National with a decade of experience in performance management and operations within High-Reliability Organizations (HRO) and transportation infrastructure Program Management Consulting (PMC). Previous roles include managing quality protocols for HNTB, leading the Rehabilitative Services Department at Moncrief Army Community Hospital, and holding various leadership positions in the U.S. Army, including Organization Training Leader and Operations Manager. Paul Valencia also has experience in customer-focused roles, such as Installation Manager at LeafFilter Gutter Protection, and has contributed to successful audit outcomes and process improvements in healthcare settings. Academic achievements include a Bachelor of Applied Science in Graphic Design from DeVry University and an Associate of Science in Physical Therapy Technician/Assistant from Lake Superior College.