Nicholas Hoff

Nicholas Hoff is an accomplished professional with extensive experience in project management and customer operations. Currently a Special Project Manager at Luxer One since November 2015, Nicholas has successfully managed over 1,000 properties while maintaining a high NPS score and has provided mentorship to junior staff. Previous roles include Director of Operations at Laundry Locker, Inc., where Nicholas oversaw day-to-day operations and logistics, and Customer Experience Associate, focusing on customer service excellence. Early career experience includes contributions as a Web Development/Production Assistant at Michael Hoff Productions. Nicholas holds a Bachelor of Arts in International Relations and Affairs from Boston University.