Joseph Mensah

Senior Lead Workforce - Customer Care at M-KOPA

Joseph Mensah is an experienced professional currently serving as an Operations Support Officer at Buwelo Ghana since February 2022 and as an Excelchat Expert at Got It AI since April 2021. Joseph has also been a Freelance Excel Expert on Upwork since February 2018. Previous roles include Human Resources Generalist at AlfaKing Corporation, as well as various positions such as Workforce Reporting Analyst, Customer Support Executive, and Brand Ambassador at eServices Africa Limited between April 2017 and August 2021. Joseph holds a Certificate in Business Process Outsourcing from the British Council and a Certificate in Customer Service Support from eServices Academy, complemented by a General Arts degree from Kinbu Senior High Technical School.

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