Vanessa Daluiso is an experienced IT professional currently serving as an Associate Infrastructure Specialist at Macron since May 2021, where responsibilities include managing internal service desk operations across 40 EU and CN locations, handling infrastructure issues, and supporting IT management in decision-making. Previous roles include Junior System Engineer at VAREngineering and Senior Information Technology Support at Computer Var ITT Srl, with extensive experience in helpdesk services and technical support across various organizations. Vanessa has a strong educational background in Computer Engineering from Università degli Studi Guglielmo Marconi and technical training in Project Management.