Bich Nguyen has extensive experience in the shipping and logistics industry, primarily with A.P. Moller - Maersk, where current roles include Head of Product Excellence and Pricing, driving digital transformation in global product and pricing processes, and Area Head of Customer Service for the Thailand, Malaysia, and Singapore area, focusing on customer experience enhancement through process and digital initiatives. Previous positions held include Southeast Asia Trade and Marketing Director and General Director for Maersk Line Vietnam and Cambodia, overseeing trade strategies and performance improvement. Bich holds an Executive MBA from Kellogg-HKUST and has a background in Information Technology from Van Lang University, along with various management training programs within Maersk Group.
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