Santhoshkumar R is an experienced professional currently serving as a Senior Trainer at Magic Bus India Foundation since October 2023. Previously, Santhoshkumar held positions as an Inside Sales Specialist at Tata Communications from December 2017 to October 2018, and as an Operation Executive at Aegis Customer Support Services, where a perfect customer satisfaction score was achieved across over 5000 interactions, particularly in Jio Customer Support. Prior experience includes roles at Mahendra Next Wealth IT India Pvt Ltd and Probe Equity Research, focusing on data analysis and web crawling. Santhoshkumar holds a Bachelor of Engineering in Electronics and Communication Engineering from Knowledge Institute of Technology and a Diploma in Electronics and Communication Engineering from K.S.Rangasamy Institute of Technology.