Mathieu Roubaud is a seasoned professional in customer success and operations management, currently serving as the Head of Customer Success at Malou since January 2023. Previously, Mathieu held the position of Operation & Deployment Manager at Kheops from March 2022 to January 2023. As Chief Executive Officer, Country Developer, and Business Developer at La Belle Assiette between November 2014 and September 2020, Mathieu focused on expanding business operations in France. Mathieu also contributed to Groupe FHB as a Direction Assistant and Chef de Projet, overseeing restaurant activities and franchise development. Early career experiences include project management roles at Cream (BMX Magazine), fostering distribution growth. Mathieu holds a Master’s degree in Entrepreneurship from EM Strasbourg Business School and a Bachelor's degree in International Management from Anglia Ruskin University.