Geneviève Lachance

Genevieve L. is an accomplished professional with extensive experience in reservations, operations, and language teaching across various sectors. Currently serving as Reservations Team Leader at Discova since June 2023, Genevieve focuses on enhancing booking accuracy and team efficiency. Previous roles include Reservations Executive at Discova, where collaboration with internal teams improved service standards, and Assistant Language Teacher with the Okinawa Prefectural Board of Education, facilitating English lessons and supporting student initiatives. Genevieve further honed operational skills as Operations Supervisor and Executive at Hankyu Travel International, where management of tour logistics led to significant process improvements. Early career experiences in sales and marketing, alongside administrative support roles, contributed to a robust foundation in customer interactions and business operations. Genevieve holds a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic.