Alan Wong is a seasoned professional with significant experience in operations and client management across various industries. Currently serving as a Platform Operations Specialist at Marketbridge since December 2022, Alan is responsible for developing and managing quality control processes for WebTrack inputs and outputs, while also identifying continuous improvement initiatives within platform operations. Prior to this, Alan worked as a Technical Account Manager at Intelisent from December 2015 to December 2022, overseeing digital marketing initiatives with a strong emphasis on email and database marketing. Alan began a distinguished career in the insurance sector with roles at MetLife and The Hartford, focusing on claims investigation and resolution, and earlier experience includes engineering support at Fenn Manufacturing. Alan holds a Bachelor’s degree in Economics from the University of Connecticut, earned in 2002.
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