Konrad Probola

Konrad Probola is an experienced service desk analyst currently employed at Marsh McLennan since November 2022. Prior to this role, Konrad served as a First Line Support technician at Computacenter from January 2022 to November 2022, where responsibilities included supporting software and technical issues, troubleshooting, and managing escalations. Between February 2020 and January 2022, Konrad worked at Allvotec as an Operations Coordinator, managing incident calls, coordinating resolutions, and providing high-level customer service. Konrad's career began at ByBox as a Customer Service Coordinator from November 2019 to January 2020, focusing on call logging, compliance, and customer support. Konrad holds a foundation degree in Business, Management, Marketing, and Related Support Services from CU Coventry.