Operations and Process Management

The Operations and Process Management team at Masraf Al Rayan is responsible for ensuring the efficient functioning of the bank’s day-to-day activities across its wide range of services. This includes overseeing payment processing, central operations, trade finance, and branch operations to maintain seamless business processes and compliance with Shari’ah principles. The team ensures that both domestic and international branches run smoothly, leveraging best practices in operational management and process optimization.