Jaclyn Kelly

Jaclyn Kelly is an accomplished professional with extensive experience in research and analysis across various roles. Currently serving as Customer Fulfillment Supervisor and previously as Operations and Systems Business Analyst at MassHousing since July 2014, Jaclyn has a strong background in strategic analysis from The BTI Consulting Group, where high-impact primary research and data analysis were pivotal to client presentations and report generation. Prior experience at DALBAR, Inc. included roles as eBusiness Research Analyst, Research and Communications Analyst, and SQM Analyst, focusing on qualitative data analysis in financial sectors, industry benchmarking, and report generation. Academic credentials include a Master of Business Administration from UMass Boston and a Bachelor of Science in Business Administration from Framingham State University.