Angel Diaz

Angel Diaz has over 30 years of experience in operational management and customer service, currently serving as the Head Of Department at MassMutual since October 2006. In this role, responsibilities include overseeing a team of Underwriters, Case Management, and Relationship Managers, while ensuring efficient application acquisition and underwriting processes for life and disability products. Prior experience at Dow Jones & Co includes various supervisory roles where Angel Diaz managed customer service operations, implemented process improvements, and contributed to the development of marketing strategies. Angel Diaz holds a Bachelor’s degree in Business Administration and Management from Purdue Global.