HeidiJoy Harnegie is an accomplished professional with extensive experience in customer experience and operations management. Currently serving as Vice President of Customer Experience at both Buckeye Broadband and MaxxSouth, HeidiJoy oversees large teams, driving strategic initiatives and integrating technologies to enhance customer satisfaction. Previous roles include Director of Strategic Execution & Operations at Buckeye Broadband and Operations & Procurement Manager at V Enterprise, along with a background in public relations at American Income Life. HeidiJoy holds a Master's degree in Business Administration and Management, as well as a Bachelor's Degree from The University of Toledo.
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