Venessa Ku is an experienced customer service professional currently serving as a Customer Service Manager at McGrath Estate Agents since May 2021. With a background that includes roles such as Bartender at Liverpool Catholic Club and Administrative Assistant at THQ Salvation Army, Venessa has developed strong skills in customer service, cash handling, and operational responsibilities. Venessa has also volunteered with the NSW State Emergency Service, gaining qualifications in Radio Communications and First Aid. Previous experience includes a leadership position at Kentucky Fried Chicken, focusing on customer satisfaction and team training, along with a brief internship in Human Resources at Aryaduta Hotel Group. Venessa holds a Bachelor's degree in Business Management (Tourism) from the University of Technology Sydney and a Higher School Certificate from Good Samaritan Catholic College.
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