Joy Mbong is an experienced professional with a strong background in Agile methodologies, serving as a SAFe Scrum Master at McKesson and holding multiple Scrum Master positions at organizations such as E*TRADE from Morgan Stanley, UnitedHealthcare, and Verizon Wireless World. Additionally, Joy has experience as a MHS GENESIS-CERNER EMR Trainer Specialist at DHMSM-DOD. Joy holds a Master's degree in Health/Health Care Administration/Management from Central Michigan University and is pursuing a Bachelor's degree in Business Management and Psychology from American InterContinental University.