Kelvin Burks

Kelvin Burks is an experienced technical support professional with over 10 years of hands-on experience in technical analysis and support across various roles in healthcare and corporate environments. Currently serving as a Migration Specialist at McKesson and a DESKSIDE Support Leader at Accretive Health, Kelvin has demonstrated expertise in providing Level-1 and Level-2 support, including four years of experience with Revel POS systems. Previous roles include a Field Technician at Ascension Crittenton Hospital and contract positions, providing insights into customer service in the healthcare, Medicaid, and pharmaceutical sectors. Kelvin's educational background includes a B.S. in Sports Management and Communications from the University of Michigan and a Certificate of Completion in Medical Office Management/Administration from Ross Business Institute, alongside foundational studies in Liberal Arts.