Yoandy Lacuna

Yoandy Lacuna is a Business Analyst and Salesforce Functional Consultant at S4G Consulting since April 2021, specializing in business process analysis and improvements. Yoandy has also trained in Salesforce Administration, focusing on the configuration and development of business-oriented IT solutions. Prior experience includes a role as a Customer Support Specialist at Bosch España, where customer needs were assessed, and sales maximized through upselling. Additional experience as Soccer Club President at Seattle Central College involved budget management and event organization. Early career roles included Workshop Assistant at Talleres Daniel. Yoandy holds multiple degrees in Industrial Engineering from Escuela Técnica Superior de Ingeniería y Diseño Industrial and Universidad Politécnica de Madrid, as well as an Associate of Science in Engineering Technology from Seattle Central College. Further education includes courses from Coursera and Harvard Business School Online.