Ramit Tyagi

Ramit Tyagi is a skilled professional with extensive experience in digital analytics, project management, and business development. Currently serving as the Digital Channel Lead for Live Chat at McMillan Shakespeare, Ramit leads the design and deployment of chat functionalities, enhancing user experiences through data-driven strategies. Previous roles include optimisation analyst and digital project analyst, where Ramit employed advanced analytics to improve web performance and customer engagement. Experience also encompasses serving as a Google Analytics and Ads Administrator at SisterWorks Inc. and a data analytics intern at MessageMedia, where Ramit developed a chat-bot utilizing NLP and ML. Ramit's career began as a business development executive in various organizations, focusing on customer relationships and strategic marketing initiatives. Ramit holds a Master's degree in Analytics from RMIT University and a Bachelor's degree in International Business and Marketing from Beijing Foreign Studies University.