Ankur Mistry

Ankur Mistry is an experienced IT professional with a strong background in incident management and IT service delivery. Currently serving as the IT Delivery Lead - Incident Commander at Medavie Blue Cross since April 2022, Ankur oversees major incident management, driving resolution for critical incidents with significant business impact. Previous roles include IT Manager at Red Bull, where Ankur enhanced service reliability and reduced resolution times in line with ITIL principles, and IT Executive at ACG World, where Ankur established processes for major incident management. Ankur's career also includes positions as a Systems Engineer at Tata Consultancy Services and Atos India, as well as technical support roles early in the career. Ankur holds a Bachelor of Engineering in Information Technology and a Diploma in Computer Technology.