Kumar Gaurav

Kumar Gaurav is a seasoned professional with extensive experience in account management and operations, currently serving as a Key Account Manager at Medi Assist since March 2022. Prior roles include Manager Operations at Capital Business Systems Private Limited and various positions at Serco, where responsibilities included managing teams for order processing and B2B collections within the US healthcare sector. Kumar has also held customer service and sales roles at IBM Global Process Services, ITC Limited, and Pidilite Industries, among others, demonstrating expertise in sales, training, performance management, and customer relations. Educational qualifications include a Bachelor's degree in Chemistry from Magadh University and a Senior Secondary School degree from College Of Commerce Patna.