Claire Boscq

Claire Boscq is a highly regarded authority in the customer experience industry with three decades of expertise, recognized as the No.1 woman on the Global customer experience gurus list. Currently serving as a CX Activator at JCX Alliance, Claire inspires businesses to enhance productivity and profitability through exceptional customer service. Claire is a prolific author, having written four books, including a No.1 Amazon bestseller, and has experience as a keynote speaker, EMCEE, and business consultant. Claire also founded the BizShui™ concept, which integrates Feng Shui principles to improve employee well-being and customer loyalty. Additionally, Claire has held various leadership roles, including CEO of the Jersey Hospitality Association and Non-Executive Director at Board Apprentice, while actively participating as a judge for customer-centric awards and contributing to several organizations focused on empowering people and businesses.