Mac Ploetz

Mac Ploetz has a diverse professional background with experience in customer service, compliance, and technical support. Currently employed as a Cat Sitter at Meowtel since April 2024, Mac also serves as a Customer Service Representative at Recology since November 2022. Previously, Mac worked at Uber from March 2021 to November 2022 as a Risk and Compliance Specialist, focusing on safety and quality through background check adjudications. Mac's earlier role as a Senior Customer Experience Associate at Postmates Inc. involved monitoring live deliveries and leading a project to refine procedures. Mac began a career at Vanderbilt University Dist. Tech Services as an Undergraduate Student Worker, addressing technical issues to support educational environments. Mac earned a Bachelor of Arts in Women's and Gender Studies from Vanderbilt University in 2018.