The task and corporate objective of Mercedes-Benz Customer Solutions GmbH is the development and sale of technically high-quality original accessories and collectors'​ products.





Founded in 2000 as Mercedes-Benz Accessories GmbH, Mercedes-Benz Customer Solutions GmbH, a wholly owned subsidiary of Daimler AG headquartered in Stuttgart-Vaihingen, currently employs around 300 people. As an up-and-coming, rapidly growing medium-sized company, we successfully develop and sell original accessories and collectors'​ items for the Mercedes-Benz, smart, Mercedes-AMG and Mercedes-Maybach brands. Our range of products meets the highest demands in terms of quality, functionality and safety. Last but not least, of course, our love of detail also plays a decisive role.

We fulfil the wishes and needs of our customers for individualisation, attractiveness and extended benefits for their vehicle with our tailor-made range of products and with high-quality accessories that enhance their personal style around the clock. Our key success factors are a clear strategic corporate alignment, design orientation and, last but not least, a high rate of innovation. Our products are renowned for their quality, safety and exclusive styling. Our employees are both the basis and the key success factor that enable us to maintain this premium standard. This is why we are a reliable and long-term orientated partner – for our employees, our customers and our suppliers.

Automotive

Mercedes-Benz Customer Solutions GmbH

Atefeh Parchami

Matthias M.

Dr. Benjamin Schleyer

Florian Bleher

Marc Bean

Nicole Schlatter

Clemens Titus Wilhelm

The Technology & Innovation team at Mercedes-Benz Customer Solutions GmbH focuses on leveraging cutting-edge technology and fostering innovation to enhance the development of high-quality original accessories and collectors' products. This team integrates advanced software architecture, data management, digitalization, and innovative software engineering to streamline processes and facilitate digital transformation. Additionally, they provide business consulting expertise to ensure data-driven decision making and continuous improvements that align with corporate strategic goals.

Technology & Innovation

Sales and Marketing

Project Management

Technology & Innovation

About

Team members

Other teams at Mercedes-Benz Customer Solutions GmbH

Sales and Marketing

Project Management