Jessica Jaffe

Jessica Jaffe is an experienced User Experience Researcher with a strong background in understanding user behavior and improving web properties. Currently employed at Meta since June 2020, Jessica previously held similar roles at Booking.com and Clicktale, where responsibilities included mentoring teams, analyzing user data, and providing actionable recommendations to enhance user experience and drive conversions. Jessica's career also includes positions as Marketing Manager at 3D Factory, Founder of Over Coffee, and various consulting roles focused on digital outreach and SEO. Academic credentials include a Bachelor of Arts in English and Psychology from the University of Rochester, earned in 2003.