Shayne Smith

Shayne Smith possesses extensive experience in the technology and customer support sectors, currently serving as Operations Lead at Penguin Solutions since March 2021, after progressing through roles such as Senior Data Center Onsite Support and Data Center Onsite Support. Prior to Penguin Solutions, Shayne held the position of IT Field Support Technician at Crystal Equation@Facebook from April 2019 to March 2021. Additional experience includes various roles at Apple from November 2014 to April 2019, including Genius Administrator and Technical Specialist. Shayne also has experience in customer-facing roles, such as Spokesmodel at Media Star Promotions, Assistant Manager at Unwind Hookah Lounge, and Office Assistant at Wilson Law PLC, showcasing a diverse professional background.