Carl Elphick

Carl Elphick is an experienced IT professional specializing in desktop support, currently serving as a Senior Desktop Support Engineer at MetService since June 2015. Responsibilities include managing mobile device management (MDM) environments, overseeing device security, and leading the transition of services to software-as-a-service (SaaS). Prior roles include Desktop Support Engineer and Service Desk Analyst at MetService, along with customer support positions at Livestock Improvement Corporation, AA Insurance NZ, Westpac New Zealand Limited, and the Ministry of Social Development. Carl holds multiple IT-related certifications, including ITIL Foundations, A+, Network+, and AWS Technical Essentials, complemented by a Bachelor of Applied Information Systems.