Cezar Cretu

Cezar Cretu has extensive experience in technical support and management, currently serving as a Support Escalation Engineer at Microsoft since August 2014, specializing in Surface Devices for the APAC region. Responsibilities include solving complex technical issues for corporate customers and managing support for Surface Hub, HoloLens, and Azure Kinect. Previously, Cezar held positions at Radisson Blu Hotel in Bucharest, advancing from Receptionist to Assistant IT Manager, where duties included providing IT support for operational departments, troubleshooting systems, and ensuring business continuity. Cezar also has experience in sales and marketing within the hospitality sector, highlighting a diverse skill set that spans customer service, technical problem-solving, and team leadership.