Elizabeth Keough is an experienced professional in customer success and business development, currently serving as a Senior Customer Success Account Manager at Microsoft since October 2022. Prior to Microsoft, Elizabeth held positions at Insight as a Client Engagement Manager and at Mad Mobile, where Elizabeth advanced from Director of Product Services to Vice President of Customer Success, focusing on strategic client relationships and implementation processes. Earlier career roles include directorial positions at CareCentrix, WellCare Health Plans, and Corporate Executive Board, showcasing expertise in product development, marketing strategy, and market research. Elizabeth holds a Master's in Business Administration from The Ohio State University Fisher College of Business and a Bachelor of Science in Marketing with a focus on International Business from Miami University.