Swati Phalke

Swati Phalke is a seasoned leader in technology sales and service delivery with extensive experience at Microsoft since April 2019, currently serving as Senior Director of Support Solution Sales for India and Southeast Asia. Swati's role encompasses leading enterprise customer engagements, executing complex deal strategies, and fostering a model-coach-care leadership approach. Previous positions include Customer Success Delivery Director and Services Delivery Director for the BFSI sector, where Swati focused on customer satisfaction, cloud adoption, and diversity initiatives. Earlier roles at Atos Syntel and Syntel involved spearheading global service delivery in healthcare and driving digital transformation projects, alongside establishing BI and Analytics practices. Swati holds a Bachelor of Engineering in Computer Science from the University of Mumbai.