Marcia Teixeira has extensive experience in customer service and project coordination, currently serving as the Coordenadora de Customer Service at MillerKnoll since September 2013. In this role, Marcia oversees corporate account management, order entry, billing, inventory, technical assistance, and customer registration. Prior to this position, Marcia coordinated project budgets at ECAM from June 2006 to December 2011, managing project activities, proposal development, and donor relations with organizations such as the Moore Foundation and USAID. Marcia's previous experience includes managing call center operations at TeleTech and supervising customer service at Philips Healthcare and Hewlett Packard/Agilent Technologies, where notable achievements included implementing specialized customer service projects and leading teams to enhance client satisfaction. Marcia holds an MBA in Marketing and Business Management from ESPM and a degree in Pedagogy with an emphasis in Administration from Faculdades Integradas Campos Salles.
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